FAQ

Q1: Where is your company?

A: We are located in Guiyang City, Guizhou Province, China(Mainland).

Q2: Do you have only these items/types/sizes shown on the website?

A: No, all items/types/sizes are showed on this website are only a few of our product, other item/type/size are available upon request.

Q3: What is your packing method?

A: Generally, we pack belts in carton box or poly bag and pack air springs in carton box. If you have legally registered patent, we can pack the goods in your branded boxes after getting your authorization letters.

Q4: What is your terms of payment?

A: T/T 30% as deposit, and 70% before delivery. We’ll show you the photos of the products and packages before you pay the balance. We can also accept Western Union and MoneyGram.

Q5: What is your terms of delivery?

A: EXW, FOB, CFR, CIF, FCA, CPT, DDU.

Q6: How about your delivery time?

A: Generally, it will take 20 to 60 days after receiving your advance payment. The specific delivery time depends on your order quantity.

Q7: Can you produce according to the samples?
A: Yes, we can produce by your samples or technical drawings. We can build the molds and fixtures.

Q8: Can you send me the sample?

A: We can supply the sample if we have ready parts in stock, but you need to pay the sample cost and its shipping cost.

Q9: Do you check all your goods before delivery?

A: Yes, we have 100% check before delivery.

Q10: What’s your minimum order quantity?

A: Actually we don’t have a strict policy about MOQ. We can supply you even one piece if we have ready parts in stock, but If the item you need is not available in stock, generally you need to buy a mould/sleeve’s quantity. About MOQ of air spring, it depends. Please contact us for details.

Q11: How do you make our business long-term and good relationship?

A:1. We keep good quality and competitive price to ensure our customers’ benefit

2. We respect every customer as our friend and we sincerely do business and make friends with them, no matter where they come from.

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